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Terms And Conditions
TERMS AND CONDITIONS OF USE – PLEASE READ CAREFULLY
Welcome to our website. If you continue to browse and use this website you are deemed to agree to comply with and to be bound by the terms and conditions of use set out below. The term “EXSIM Group” or “us” or “we” refers to EXSIM Development Sdn Bhd (Company No. 875164-W) and its Group of Companies, including Paragon Ceylon Development Sdn Bhd (1174844-X), the owner of the website, whose registered office is No. 18, Block 2, Jalil Link, Jalan Jalil Jaya 2, Bukit Jalil, 57000 Kuala Lumpur.
INTELLECTUAL PROPERTY
This website belongs to EXSIM Group. The copyright to the contents of this website is owned by or licensed to EXSIM Group. This website is intended for personal use, reference, illustration and information purposes only and shall not be copied, used, redistributed or published in any manner without the written permission of EXSIM Group. Any unauthorized use of any part of this website is strictly prohibited.
The trademarks, logos, characters and service marks (collectively “Trademarks”) displayed on this website belong to EXSIM Group. Nothing contained on this website should be construed as granting any license or right to use any Trademarks displayed on this website. Any use/misuse of the Trademarks displayed on this website, or any other content on this website, except as provided in these Terms and Conditions, is strictly prohibited. EXSIM Group reserves the rights to bring any action arising from the improper or unauthorised use of this website, including any action for infringement of its trademarks and other intellectual property rights.
DISCLAIMER/LIMITATION OF LIABILITY
EXSIM Group does not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose, including all such information changed, varied or modified herein. You acknowledge that such information and materials may contain inaccuracies or errors and EXSIM Group expressly excludes liability for any such inaccuracies or errors to the fullest extent permitted by law. Any use of any information or materials on this website is entirely at your own risk, for which EXSIM Group shall not be liable. It shall be your own responsibility to conduct your own due diligence on any materials or information available through this website.
Neither EXSIM Group nor any other party involved in creating, producing or delivering this website is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, this website. Without limiting the foregoing, everything on this website is provided to you “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. EXSIM GROUP SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSS OF PROFITS, INJURIES, SAVINGS OR GOODWILL RESULTING FROM YOUR USE OR INABILITY TO USE INFORMATION PROVIDED FROM THIS WEBSITE.
INDEMNITY
You shall indemnify and keep EXSIM Group indemnified against all claims, damages, actions and proceedings made or brought against the EXSIM Group arising from your use of this website and/or use of any materials obtained from this website and/or any breach of terms in relation thereto by you.
LINKS TO OTHER WEBSITES
The links to other websites provided herein are merely for your convenience and do not signify that EXSIM Group endorses such websites. EXSIM Group bears no responsibility for the contents of such other websites and shall not be held liable for any loss, damages or injury directly or indirectly arising there from. You shall view any of the linked websites at your own risk.
INTERNATIONAL USE
We make no promise that materials on the website are appropriate or available for use in locations outside of Malaysia, and accessing the website from territories where its contents are illegal or unlawful is prohibited. If you choose to access the Website from locations outside of Malaysia, you do so on your own initiative and are responsible for compliance with local laws.
VARIATION/CHANGES
EXSIM Group reserves the rights to change, vary or modify any of the information and terms contained herein without notice. Your continued use of the website after such change has been posted shall constitute your unconditional acceptance of such revised website. If you do not wish to accept the revised website, you should not continue to use the website. If you continue to use the website after the date on which the change comes into effect, your use of the website indicates your consent to be bound by the revised website.
GOVERNING LAW AND JURISDICTION
The Terms and Conditions herein shall be governed by and construed in accordance with the laws of Malaysia and you shall submit to the exclusive jurisdiction of the courts of Malaysia.
NON-WAIVER
If you breach these Terms and Conditions, no failure or delay by the EXSIM Group to exercise any right or remedy provided under these Terms and Conditions shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
SEVERANCE
If any provision of these Terms and Conditions is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from these Terms and Conditions and rendered ineffective as far as possible without modifying the remaining provisions, and shall not in any way affect any other circumstances of or the validity or enforcement of these Terms and Conditions. EXSIM Group will unilaterally decide in its sole discretion a substitute provision, without having to notify or secure any approval of you, which is valid and enforceable.
In compliance with the Personal Data Protection Act 2010 and its regulations, this notice is issued to all our valued customers and/ or prospective customers. This Notice will inform you of your rights with regards to your personal data that has been and/ or will be, collected and processed by us.
1. COLLECTION AND PROCESSING OF PERSONAL DATA
We have collected and will collect your personal data to be processed by us and/ or on your behalf in the course of your present or future dealings with Exsim Development Sdn Bhd (Company No. 875164‐W), its subsidiary(ies), its associated company(ies), its joint venture partners, including of all of its shareholder(s), its director(s), its employee(s), its supplier(s), its contractor(s) and/ or its permitted person(s) (“we”, “our”, “us” or “Company”). Your personal data enables us to achieve the Purpose in clause 3 herein that are in connection with our business.
2. DESCRIPTION OF PERSONAL DATA
The personal data that you will provide may include but not limited to your name, age, identity card number or passport number, address of correspondence, including office address, gender, date of birth, marital status, details of children and/or guardian(s), occupation, income range, contact information, including e‐mail address, mobile number, house number, facsimile number, and office number, details of employer, details of dependants and/or family members, lifestyle preferences, race, religion, nationality.
3. PURPOSE
The collection and processing of personal data includes but not limited to the following purposes:
a. Agreements & Arrangements
> Entry into necessary agreements, contracts, memorandum, and/or arrangements to purchase the products or services from us, including sale and purchase agreement, deed of mutual covenant, etc;
> Credit assessments and other background checks as deemed necessary or appropriate by us;
> Collection of outstanding payments from our clients under the agreements;
> Delivery of notice, documents, forms, and other documents under the agreements, contracts, memorandum and/or arrangements;
> Vacant possession, keys handover, property/estate management, customer care and or defect rectification works;
> Necessary performance of other obligations under the agreements, contracts, memorandum and/or arrangements;
b. Services & Products
> Delivery of our main services and products or products whether present or future;
> Customer relationship management procedures whichever we deem necessary and fit;
> Client profiling activities in connection with our services and products;
> Communication with you and delivery of information by e-mail, telecommunication means, including telephone calls or text messages or social media about products and services offered by Class Of Third Parties under clause 8 herein;
> Club house services, security purpose and customer loyalty programmes; and
> Such other purposes provided for in our particular services or products offered by us;
c. Internal Record & External (Marketing)
> Marketing of our products/ services to you whether present or future;
> For purposes relating to any of the above, including but not limited to research, benchmarking and statistical analysis;
Internal record keeping;
d. Legal Compliance
> Prevention, hindrance, reporting of any crime including but not limited to fraud, bribery and money laundering;
> Compliance to any legal or regulatory requirements relating to the provision of our services/ products and to make disclosure under the requirements of any applicable law, regulation, direction, court order, order, by‐law, guideline, circular, code applicable to us or any associated, subsidiary, related companies of our group.
4. SOURCES
The sources that we may obtain your personal data includes but not limited to booking forms, registration forms, online forms, agreements you have signed, name cards or any identity materials that you have distributed voluntarily; and business directory(ies) or listing(s) that you have subscribed to share your information, etc.
5. CLASS OF THIRD PARTIES
Generally, your personal data with us will be kept confidential. You hereby consent and authorize us to disclose your personal data to the following categories of third parties:
a. our associated, subsidiary, related companies of the Company;
b. our business partners including online business affiliates, retailers, distributors, agents, merchant that provide, supply, distribute or deal in general with our services or products in connection with our business and in relation to our loyalty programs and other programs;
c. our auditors, engineers, quantity surveyors, land surveyors, business consultants, accountants, lawyers or other professional advisers and/or consultants as we deem necessary and appropriate;
d. our sub‐contractors or third party service or product providers as we deem necessary or appropriate, including third party property management or marketing companies or entities;
e. any person to whom we are compelled to or required under law or in response to a local or state or federal authority, industry regulator, enforcement agency, statutory authority, court of laws, tribunal, arbitration centre, commission or council or association legally authorized by law.
6. YOUR OBLIGATIONS
It is obligatory for you to supply your personal data to us in the most accurate manner. Failing which, we are unable to process your personal data on your behalf and for the Purpose stated in clause 3 herein and all relationships created or to be created between us shall then be terminated and ceased to be in effect immediately.
7. YOUR RIGHTS
a. Right to request access to personal data
> You are entitled to request access to your personal data that is processed by us with reasonable notice.
b. Right to request correction of personal data
> You are entitled to request the correction of your personal data that is held by us with reasonable notice. With respect to this, you may:
i. request correction and/ or update of your personal data that is inaccurate, incomplete or out‐of‐date; and
ii. request retention of your personal data only as long as necessary for the fulfillment of the Purpose stated in clause 3 herein.
c. Rights to limit processing of your personal data
> You are entitled to limit our processing of your personal data by expressly withdrawing in full, your consent given previously, in each case, including for direct marketing purposes subject to any applicable legal restrictions, contractual conditions and within a reasonable time period.
8. CONTACT TO MAKE INQUIRIES AND COMPLAINTS REGARDING PERSONAL DATA
If you intend to exercise your rights in clause 7 or to make inquiries or complaints regarding your personal data, our policies, procedures in relation to processing your personal data, you may contact the relevant department as follows:
Department : PR & Corporate Communications Department
Contact No. : +603 8993 9911
Fax No. : +603 8993 9922
E‐mail address : info@exsim.com.my
Postal address : No. 18 & 18-1, Block 2, Jalil Link, Jalan Jalil Jaya 2, Bukit Jalil, 57000 Kuala Lumpur, Malaysia.
9. OTHER INFORMATION
You may visit our website www.exsim.com.my to learn more about our privacy policy.
Dengan mematuhi Akta Perlindungan Data Peribadi 2010 dan peraturan‐peraturannya, notis ini adalah dikeluarkan kepada semua pelanggan dan/atau bakal pelanggan kami yang dihargai untuk menerangkan hak anda berkaitan dengan data peribadi anda yang kami telah dan/atau akan mengutip, mengumpul dan/atau memproses.
1. PENGUMPULAN DAN PEMPROSESAN DATA PERIBADI
Kami telah dan akan mengumpul dan memproses data peribadi anda untuk urusan anda, pada masa kini atau masa depan, dengan Exsim Development Sdn Bhd (Company no. 875164‐W), anak syarikat, syarikat bersekutu dengannya, rakan kongsi usaha samanya, termasuk semua pemegang saham, pengarah, pekerjanya, pembekal, kontraktor dan/atau orang yang dibenarkan ("kami", atau" Syarikat"). Data peribadi anda membolehkan kami mencapai Tujuan‐tujuan seperti yang dinyatakan dalam klausa 3 disini yang berkaitan dengan perniagaan kami.
2. SIFAT DATA PERIBADI
Data peribadi yang anda berikan termasuk dan tidak terhad kepada nama, umur, nombor kad pengenalan atau nombor paspot, alamat surat menyurat, alamat pejabat, jantina, tarikh lahir, status perkahwinan, butir‐butir kanak‐kanak dan/atau penjaga, pekerjaan, maklumat kenalan, termasuk alamat e‐mel, nombor telefon bimbit, nombor telefon rumah, nombor faks, dan nombor telefon pejabat, butir‐butiran majikan, butir‐butiran tanggungan dan/atau ahli keluarga, gaya hidup, bangsa, kewarganegaraan.
3. TUJUAN-TUJUAN
Kami mengumpul dan memproses data peribadi anda untuk tujuan-‐tujuan termasuk tanpa terhad kepada yang berikut:
a. Perjanjian & Urus Niaga
> Kemasukan segala perjanjian, kontrak, memorandum, dan/atau urusan yang perlu untuk membeli produk atau perkhidmatan kami, termasuk perjanjian jual beli, surat ikatan perjanjian bersama, dan lain-lain;
> Penilaian kredit dan semakan latar belakang lain yang kami fikir perlu atau sesuai;
> Pungutan pembayaran tertunggak di bawah perjanjian- perjanjian;
> Penyampaian notis, dokumen, borang, dan dokumen lain di bawah perjanjian-perjanjian, kontrak-kontrak, memorandum- memorandum dan / atau aturan urusan lain;
> Penyerahan pemilikan kosong, penyerahan kunci, pengurusan harta/ hartanah, khidmat pelanggan dan/atau kerja-kerja pembaikan kecacatan;
> Pelaksanaan obligasi-obligasi lain yang perlu di bawah perjanjian-perjanjian, kontrak-kontrak, memorandum- memorandum dan/atau aturan urusan lain;
b. Perkhidmatan & Produk
> Penyampaian perkhidmatan utama kami dan produk kami sama ada pada masa kini atau masa depan;
> Prosedur pengurusan hubungan pelanggan yang kami fikir perlu dan patut;
> Pemprofilan aktiviti-aktiviti pelanggan yang berkaitan dengan perkhidmatan dan produk kami;
> Komunikasi dengan anda dan penyampaian maklumat melalui e- mel, secara telekomunikasi, termasuk panggilan telefon atau mesej teks atau media sosial tentang produk dan perkhidmatan yang kami tawarkan dan/atauditawarkan oleh Kelas Pihak Ketiga seperti yang dinyatakan dalam klausa 8 di sini;
> Perkhidmatan kelab, keselamatan/sekuriti dan program kesetiaan pelanggan; dan
> Tujuan-tujuan lain yang diperuntukkan dalam perkhidmatan atau produk khusus yang kami ditawarkan;;
c. Rekod Dalaman & Luaran (Pemasaran)
> Pemasaran produk / perkhidmatan kami kepada anda sama ada pada masa kini atau masa depan;
> Bagi tujuan-tujuan yang berkaitan dengan mana-mana di atas, termasuk tanpa terhad kepada penyelidikan, penanda aras dan analisisa statistik;
Penyimpanan rekod dalaman;
d. Pematuhan Undang-Undang
> Pencegahan, penghalangan, laporan bagi apa-apa jenayah termasuk tanpa terhad kepada penipuan, rasuah dan pengubahan wang haram; dan
> Pematuhan kepada mana-mana undang-undang atau peraturan yang berkaitan dengan perkhidmatan / produk kami dan untuk mendedah di bawah keperluan mana-mana undang-undang, peraturan, arahan, perintah mahkamah, perintah, undang- undang kecil, garis panduan, pekeliling, kod berkenaan kepada kami atau mana-mana anak syarikat, syarikat-syarikat berkaitan dalam kumpulan kami.
4. SUMBER
Sumber-sumber yang kami memperoleh data peribadi anda termasuk tanpa terhad kepada borang tempahan, borang pendaftaran, borang atas talian, perjanjian yang anda tandatangani, kad nama atau mana-mana bahan pengenalan yang anda sampaikan secara sukarela; dan direktori perniagaan atau senarai yang anda telah melanggan untuk berkongsi maklumat anda dan lain-lain.
5. KELAS PIHAK KETIGA
Secara amnya, data peribadi anda yang kami kumpulkan akan dirahsiakan. Dengan ini, anda bersetuju dan memberi kuasa kepada kami untuk mendedahkan data peribadi anda kepada pihak‐pihak ketiga yang berikut:
a. syarikat bersekutu, anak syarikat, syarikat-syarikat yang berkaitan dengan syarikat kami;
b. rakan kongsi perniagaan kami termasuk syarikat sekutu perniagaan atas talian, peruncit, pengedar, agen yang menyampai, membekal, mengedar dan/atau berurusan secara umum tentang perkhidmatan atau produk kami yang berkaitan dengan perniagaan kami dan berkaitan dengan program kesetiaan dan program-program lain;
c. juruaudit, jurutera, juruukur bahan, juruukur tanah, perunding perniagaan, akauntan, peguam atau penasihat profesional kami yang lain dan / atau perunding sebagaimana yang kami fikir perlu dan sesuai;
d. sub-kontraktor atau pemberi perkhidmatan atau produk pihak ketiga sebagaimana yang kami fikir perlu atau yang sesuai termasuk pengurusan harta pihak ketiga atau syarikat-syarikat atau entiti pemasaran;
e. mana-mana pihak yang pendedahan kami adalah diwajib atau dikehendaki di bawah undang-undang atau sebagai tindakbalas kepada pihak berkuasa tempatan atau negeri atau persekutuan, pengawal selia industri , agensi penguatkuasa, pihak berkuasa berkanun, mahkamah, tribunal, pusat timbang tara, pesuruhjaya atau majlis atau persatuan undang-undang yang diberi kuasa oleh undang-undang.
6. KEWAJIPAN ANDA
Adalah wajib bagi anda untuk membekalkan data peribadi anda kepada kami dengan kaedah yang paling tepat. Sekiranya anda tidak membekalkan data peribadi anda, kami tidak dapat memproses data peribadi anda untuk Tujuan-tujuan yang dinyatakan dalam klausa 3 disini dan semua hubungan yang diwujudkan atau yang akan diwujudkan antara kami hendaklah kemudiannya ditamatkan dan diberhentikan serta-merta.
7. HAK-HAK ANDA
a. Hak mengakses kepada data peribadi
> Anda berhak untuk mengakses data peribadi anda yang kami kumpul dan proses menyampaikan notis yang munasabah.
b. Hak membuat pembetulan data peribadi
> Anda berhak untuk membuat pembetulan data peribadi anda yang kami kumpul dan proses dengan menyampaikan notis yang munasabah. Berkenaan dengan ini, anda boleh:
i. membuat pembetulan dan/atau kemaskini data peribadi anda yang tidak tepat, tidak lengkap atau tidak dikemaskini; dan
ii. meminta untuk menyimpan data peribadi anda untuk memenuhi Tujuan‐tujuan yang dinyatakan dalam klausa 3 disini.
c. Hak menghadkan pemprosesan data peribadi anda
> Anda berhak untuk menghadkan pemprosesan data peribadi anda dengan permohonan untuk menarik balik kebenaran anda sepenuhnya dalam setiap kes sebelum ini, termasuk untuk tujuan pemasaran langsung dan tertakluk kepada sebarang sekatan undang‐undang, syarat‐syarat kontrak dan dalam tempoh masa yang munasabah.
8. BUTIR-BUTIR HUBUNGAN UNTUK MEMBUAT PERTANYAAN DAN ADUAN MENGENAI DATA PERIBADI
Jika anda ingin melaksanakan hak‐hak anda dalam klausa 7 untuk membuat pertanyaan atau aduan mengenai data peribadi anda, polisi, prosedur berhubung dengan pemprosesan data peribadi anda, anda boleh menghubungi jabatan kami seperti berikut:
Jabatan : PR & Corporate Communications
No. Telefon : +603‐8993 9911
No. Faks : +603‐8993 9922
Alamat E-mel : info@exsim.com.my
Alamat Pos : No. 18 & 18‐1, Block 2, Jalil Link, Jalan Jalil Jaya 2, Bukit Jalil, 57000 Kuala Lumpur, Malaysia.
9. MAKLUMAT-MAKLUMAT LAIN
Anda boleh melawat laman web kami www.exsim.com.my untuk mengetahui dasar privasi kami dengan lebih lanjut.